At The Mailroom, we try our best not to use inside lingo. It's confusing for you and it makes the whole experience intimidating and you worry you're being judged for not saying the "right" things. We believe it's our job to figure out how you want your hair cut and make it work for your head and lifestyle, so we will keep the fancy words about bone structure and cutting techniques and everything else to ourselves for the most part. After all, you didn't study to be a Master Barber, we did.